QUESTION 1 Which of the following is a benefit of ISO/IEC 20000 certification? A. It guarantees that all certified IT Service Management processes are at least audited by a registered certification body once a year. […]
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QUESTION 1 Which of the following is a benefit of ISO/IEC 20000 certification? A. It guarantees that all certified IT Service Management processes are at least audited by a registered certification body once a year. […]